Terms and Conditions

1. General Terms

By participating in any classes, sessions, or services provided by Bold Pilates, LLC (“Studio”), you agree to abide by these Terms and Conditions. The Studio reserves the right to update these terms at any time without prior notice.

2. Attire and Studio Policies

  • For safety and hygiene purposes, all clients are required to wear sticky socks during classes.
  • Clients without appropriate footwear may be denied participation.
  • Clients must arrive on time. Late arrivals may not be permitted to join the class.
  • The Studio is not responsible for lost or stolen personal items.

3. Booking and Cancellations

  • Class bookings must be made in advance and are subject to availability.
  • Cancellations made within 24 hours of the scheduled class will result in the forfeiture of class credits. Exceptions will be made on a case by case basis for a life threatening or life altering emergency. An example of this would be a death in the immediate family (mother, father, sister, brother, son, daughter, spouse, in-laws) or a hospitalization of an immediate family member or self. Exceptions will not be made for doctor appointments, illness (that are not hospitalized), sick children, fluctuations in work schedule, school schedule or social events. This list is not exhaustive.
  • No-shows will incur a $20 fee. Exceptions will be made on a case by case basis for a life threatening or life altering emergency. An example of this would be a death in the immediate family (mother, father, sister, brother, son, daughter, spouse, in-laws) or a hospitalization of an immediate family member or self. Exceptions will not be made for doctor appointments, illness (that are not hospitalized), sick children, fluctuations in work schedule, school schedule or social events. This list is not exhaustive.

4. Payment and Refund Policy

  • All sales are final. The Studio does not offer refunds on class packages, memberships, or any other purchases.
  • Class packages and memberships are non-transferable. Memberships cannot be shared.
  • The Studio reserves the right to modify class pricing and package options at any time.

5. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at info@boldpilates.com.

By attending any class or session, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.